Returns & Exchanges
If you are not completely satisfied with your purchase, we accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.
1
Initiate Return
Log into your ShopSimon account and select the items you wish to return from your order history.
2
Print Label
Download and print the pre-paid return shipping label provided in our returns portal.
3
Package Items
Securely pack the items in their original packaging, ensuring all tags and labels remain intact.
4
Drop Off
Hand your package to the designated carrier. Refunds are processed within 5-7 business days of receipt.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing